Terms & Conditions

We firmly believe customers should receive superior repairs and home maintenance plans at a reasonable cost, all while receiving the highest levels of customer service.

Our terms and conditions are simple to understand and clearly stated. Should you require more information, do not hesitate to reach out to us.

We urge you to take some time and go through this carefully so you will be aware of all that is included in the plan.

By listening to our customers and understanding their needs, we have developed our products. This is an ongoing endeavor so we value feedback from all of you to help us shape the future of our products. We encourage any customers who have questions or insights to reach out – your comments are always appreciated!

This contract forms an agreement between You and Lojastotalcare Ltd for a maintenance service. Any repairs and replacements outlined in this agreement which are provided outside the annual service could incur a separate charge, the decision of which will be made solely by Lojastotalcare Ltd.